Terms of Service

Terms of Service

Last Updated: 1/1/2025

Last Updated: 1/1/2025

Pup Scoops

2025 Service Terms & Responsibilities


Access to Your Yard

  • Clients must ensure safe and clear access to the yard.

  • If access is blocked and you're not home, we’ll attempt to contact you and reschedule asap.

  • If we are unable to complete service due to access and are unable to reschedule due to customer unavailability, customer is responsible for payment of the service.


Waste Disposal Policy

  • Residential Services

    • Customers must provide a designated trash space (e.g., trash bin, dumpster, or compost area) for pet waste disposal.

    • Our team securely bags waste and places it in the designated space.

  • Commercial Services or Special Circumstances

    • For commercial properties or when a designated trash space is unavailable, we offer waste disposal through local facilities.

    • Additional fees may apply based on volume and frequency.

  • Environmental Considerations

    • All waste is disposed of responsibly in compliance with local waste management regulations.


Rescheduling

  • If you need to reschedule we can coordinate with you on a different cleanup day that aligns with your schedule.

  • Always let us know if you need to change your service day as soon as you can.

  • Missed cleanups on weekly or twice-weekly schedules will be adjusted: if we can't complete the planned number of visits, you'll be charged for the lower frequency, and the difference will be credited on your next invoice.


Weather Policy

  • Hazardous weather may delay service. Missed cleanups will either be rescheduled or credited on your next invoice.


Liability

  • Please notify us promptly of changes in the number of pets or if payment details need updating.

  • We are not responsible for damages to yards, gates, pets, or other property.


Billing & Payments

  • Service is month to month.

  • Customer fees and promotions are subject to change at any time.

  • Unpaid balances must be cleared within 15 days.


Termination of Service

  • Either party may terminate service in writing at any time.

  • You may also pause service and if longer than 30 days, a new initial cleaning fee will be assessed and applied. 


Holidays (No Service in 2025)

  • President's Day (2/17), Memorial Day (5/26), Independence Day (7/4)

  • Labor Day (9/1), Halloween (10/31), Veteran’s Day (11/11)

  • Thanksgiving (11/27), Christmas Eve (12/24), Christmas Day (12/25), New Year’s Eve (12/31)


By starting service, you agree to these terms and responsibilities.


2025 Service Terms & Responsibilities


Access to Your Yard

  • Clients must ensure safe and clear access to the yard.

  • If access is blocked and you're not home, we’ll attempt to contact you and reschedule asap.

  • If we are unable to complete service due to access and are unable to reschedule due to customer unavailability, customer is responsible for payment of the service.


Waste Disposal Policy

  • Residential Services

    • Customers must provide a designated trash space (e.g., trash bin, dumpster, or compost area) for pet waste disposal.

    • Our team securely bags waste and places it in the designated space.

  • Commercial Services or Special Circumstances

    • For commercial properties or when a designated trash space is unavailable, we offer waste disposal through local facilities.

    • Additional fees may apply based on volume and frequency.

  • Environmental Considerations

    • All waste is disposed of responsibly in compliance with local waste management regulations.


Rescheduling

  • If you need to reschedule we can coordinate with you on a different cleanup day that aligns with your schedule.

  • Always let us know if you need to change your service day as soon as you can.

  • Missed cleanups on weekly or twice-weekly schedules will be adjusted: if we can't complete the planned number of visits, you'll be charged for the lower frequency, and the difference will be credited on your next invoice.


Weather Policy

  • Hazardous weather may delay service. Missed cleanups will either be rescheduled or credited on your next invoice.


Liability

  • Please notify us promptly of changes in the number of pets or if payment details need updating.

  • We are not responsible for damages to yards, gates, pets, or other property.


Billing & Payments

  • Service is month to month.

  • Customer fees and promotions are subject to change at any time.

  • Unpaid balances must be cleared within 15 days.


Termination of Service

  • Either party may terminate service in writing at any time.

  • You may also pause service and if longer than 30 days, a new initial cleaning fee will be assessed and applied. 


Holidays (No Service in 2025)

  • President's Day (2/17), Memorial Day (5/26), Independence Day (7/4)

  • Labor Day (9/1), Halloween (10/31), Veteran’s Day (11/11)

  • Thanksgiving (11/27), Christmas Eve (12/24), Christmas Day (12/25), New Year’s Eve (12/31)


By starting service, you agree to these terms and responsibilities.


TEXT US: 951 - 381 - 0690

Business Info

Pup Scoops, LLC
Beaumont, CA 92223

951-381-0690

hello@pupscoops.com

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Prefer to chat? Call or Text us at:

951 - 381 - 0690

Business Info

Pup Scoops, LLC
Beaumont, CA 92223

951-381-0690

hello@pupscoops.com